Refund Policy

Last updated: May 22, 2026

This Refund Policy explains the refund terms for paid plans and related services provided by BlueReader.

Payments for our service are processed by Paddle.com, our Merchant of Record. Paddle handles payment processing, invoicing, tax calculation, and refunds. Charges may appear on your bank or card statement as “Paddle” or “PADDLE.NET”.

1. First-Time Purchases

We offer a 30-day money-back guarantee for first-time subscription purchases.

If you are not satisfied with the service, you may request a refund within 30 days of your initial purchase.

If approved, refunds will generally be returned to the original payment method used for the purchase.

2. Subscription Renewals

Subscription renewals are generally non-refundable.

However, we may consider refunds in the following cases:

• Duplicate charges
• Billing errors
• Material technical issues that prevent access to the paid features
• Refunds required by applicable law
• Other cases where we or Paddle determine that a refund is appropriate

3. Subscription Cancellation

You may cancel your subscription at any time.

After cancellation, you will continue to have access to the paid plan until the end of your current billing period. Cancellation prevents future billing.

We do not generally provide prorated refunds for unused time in a billing period, unless required by applicable law or otherwise determined appropriate by us or Paddle.

4. Non-Refundable Cases

Refunds are generally not available in the following cases:

• Refund requests made more than 30 days after the initial purchase
• Subscription renewal payments
• Cancellation due to a change of mind after the refund period
• Account suspension or termination due to violation of our Terms of Service
• Fraudulent, abusive, or excessive refund requests
• Cases where the service has already been substantially used, to the extent permitted by applicable law

5. How to Request a Refund

To request a refund, please use the link provided in your Paddle purchase confirmation email or receipt.

You may also contact Paddle through its buyer support page.

Please include the email address used for the purchase, your order number, and the reason for the refund request.

6. Refund Processing

If a refund is approved, Paddle will process the refund back to the original payment method where possible.

The time required for the refund to appear may vary depending on the payment method, financial institution, and country or region.

7. Statutory Rights

This Refund Policy does not limit any statutory rights you may have under applicable consumer protection laws.

If applicable law provides you with additional cancellation, withdrawal, or refund rights, those rights will apply.